Translation

Understand the caller in seconds, not minutes

Two ways to translate, one key outcome: communication

Text

Communicate via text in 140+ languages, automatically detected and two-way translated so you can text in the caller's language

Audio

Understand 19+ languages spoken and transcripted from caller audio

Discover Prepared Assist

Trusted and Proven Nationwide

Use case

NMRECC uses Prepared translation to help reunite family

Spanning over the course of eight days, involving four different telecommunicators and supervisors, this is the story of Prepared Assist translation that resulted in a family being reunited and a woman getting the help that she needed.

“The minute she started texting, the auto translate came up and worked fantastically. I mean, there was not even a blip in the radar between us speaking to her, asking questions, and whatever else was needed.”