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Anoka County 911 Streamlines ECC Operations with Assistive AI

911
Call-Taking
Supervisor

Anoka County 911, serving Minnesota's fourth-most populous constituency, provides dispatch services for 11 law enforcement agencies and 17 fire departments. Led by Director Kari Morrissey, the agency is leading the way in adopting innovative, cutting edge technology that helps them better serve their community.

Their most recent adoption: Prepared Assist.

In this case study, we dive into how the platform's assistive AI has helped the agency improve operations from top to bottom, featuring 5+ real-life use cases and many quotes from Director Morrissey. Sections include:

  • Call-taking
  • Supervising
  • Staffing and retention

Download this free case study to see how assistive AI can make an impact for your ECC!

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Anoka County 911 Streamlines ECC Operations with Assistive AI

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Key Benefits
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Key Takeaways:
By using assistive AI, ECCs can...
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Improve telecommunicator speed and accuracy
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Create a healthier environment for new employees
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Catch errors before they're errors
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Translate effortlessly on every non-English call