Left
Back

Baltimore 911 Improves Call Processing Efficiency with Assistive AI

911
Call-Taking
Supervisor

The Baltimore City emergency call center supports a daytime population of over 1 million people over 81 square miles. The department answers 1.4 million 9-1-1 calls annually - approximately 4,000 calls per day.

From assistive call-taking, to automated Quality Assurance, to streamlined translation processes, discover how Baltimore 911 has improved their call processing efficiency with Prepared's end-to-end solution.

Download this free case study to discover: 

  • How it works
  • Real-life examples of Baltimore 911 leveraging the technology
  • Quotes from multiple Baltimore 911 staffers

...and more!

Left
Back

Baltimore 911 Improves Call Processing Efficiency with Assistive AI

product announcement
news
tag
Key Benefits
01
02
03
Key Benefits
01
02
03
Key Benefits
01
02
03
Key Takeaways:
By using assistive AI, ECCs can...
01
Improve telecommunicator speed and accuracy
02
Create a healthier environment for new employees
03
Catch errors before they're errors
04
Translate effortlessly on every non-English call