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Delaware County Streamlines Spanish Call Processing with Text-to-Voice Translation

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Call-Taking
Translation

Text-to-voice translation is a real-time, automated translation tool that allows you to communicate directly with a Spanish-speaking caller. Delaware County, and other agencies, have significantly reduced their call processing time for Spanish calls by using the feature.

Download this free case study to discover: 

  • How it works
  • Real-life examples of Delaware County using it to process calls faster
  • Quotes from Chief of Communications Anthony Mignogna about the functionality

...and more!

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Delaware County Streamlines Spanish Call Processing with Text-to-Voice Translation

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Key Benefits
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Key Takeaways:
By using assistive AI, ECCs can...
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Improve telecommunicator speed and accuracy
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Create a healthier environment for new employees
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Catch errors before they're errors
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Translate effortlessly on every non-English call