Introducing the Map Dashboard: Centralized Location Data for 911

Today, to further streamline emergency response and consolidate telecommunicator workflows on a single screen, Prepared is proud to introduce the Map Dashboard.

The Map Dashboard is a centralized, visual representation of incidents within a PSAP’s jurisdiction that allows call-takers and dispatchers to quickly identify location-based trends and improve response coordination.

Additionally, Auto-Population for EED/ELS ensures that data appears in Prepared as soon as it is received—even before an audio call starts. Now, on a single screen, Prepared users gain a consolidated view of:

• Location
• Call transcriptions
• AI-powered insights & call summaries
• Audio & text translation for 200+ languages
• Next-generation media and text

Call-takers no longer need to use multiple tools to access all location data or to send outbound text & request media.

Automatically centered on your jurisdiction, the Map Dashboard differentiates incident types by matching icons with your call list, enabling you to filter which incidents appear on your screen. With one click, the telecommunicator gets an incident preview that provides a call summary, phone number, duration, and more.

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Want to bring the Map Dashboard to your agency? Join us on March 19th as we dive deep with Hawkins County Emergency Communications and Summit 911!