Introducing Prepared's

End-to-End Assistive AI Platform

Put an end to data silos with a unified platform of interoperable products providing seamless data flow, contextual analytics, and a single source of truth for every action and insight.

Introducing Prepared's

End-to-End Assistive AI Platform

Put an end to data silos with a unified platform for every emergency response.

Assistive AI Platform Overview

A platform of interoperable products built to assist telecommunicators capture and process critical information from every 911 call.

Automated Non-Emergency
Triage

Relieving the burden of answering routine administrative calls.

Time Savings

Shorten call wait times and reduce burnout among your staff.

Better Caller Experience

Assist callers with a natural-sounding AI that adapts on the fly.

Immediate Visibility

Develop insights into the types of 10-digit calls your center receives.

Assistive Call-Taking

Improve call processing times while lowering the workload for your call-takers.

Remove Language Barriers

140+ languages to support non-English speaking callers.

Capture Key Details

Real-time transcription, translation, and AI-powered summarization.

Quick Deployment

An over-the-top solution that can be integrated as needed.

Assistive Dispatch

Improve response efficiency by minimizing information loss between dispatch and the field.

A Second Set of Ears

Complement the “radio ears” of seasoned and new dispatchers.

Reduces Cognitive Load

Alleviate the burden of multi-tasking for your dispatchers.

Improved Accuracy

Real-time radio transcription to reduce communication errors.

Automated
QA

Evaluate call-taking quality and gain real-time visibility into your PSAP’s operations.

Time Savings

Consolidated QA forms, audio, and transcripts streamline workflows.

Enhanced QA Coverage

Automated protocol checks cover 100% of your calls.

Staff Development

Dashboards and feedback-sharing drive impactful coaching.

Trusted by

Pre-Call

Automated
Non-Emergency Triage

Empower Call-Takers to Answer Emergencies Faster

Connect non-emergency callers to the right resources with Automated Non-Emergency Triage, an AI Assistant that dynamically engages callers, addresses their needs, and records each call to keep you informed.

Call

Assistive
Call-Taking

Reduce Call-Processing Time by Up to 50%

Process calls faster and reduce language barriers with real-time, AI-powered transcription, translation, and insights. In addition, establish precise location through Android's ELS, iOS's EED, and transcript-based spoken location verification.

Dispatch

Assistive
Dispatch

Manage Every Talk Group, Never Miss a Detail

Simplify radio channel communications with real-time, timestamped transcriptions filtered by talk group, helping dispatchers coordinate responses effectively and prioritize field responder safety.

Post-Call

Automated
QA

Maintain High Standards Despite Resource Constraints

Streamline call QA with automated protocol checks on 100% of calls. Empower supervisors to quickly evaluate and improve service quality using AI-powered tools that save time and support effective coaching.

"We're trained to hear but there's so much going on that you miss things sometimes. Now you have that extra tool to read [what the caller said]...[Prepared] is doing a really good job and we're really happy with it.”

– Kari Morrissey, Director, Anoka County 911

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Explore how Prepared’s End-to-End Assistive AI Platform can assist your agency.

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