Prepared | Improve Your 911 Center's Efficiency

Supervisors execute real-time QA and QI

Monitor calls from anywhere within the center and be notified whenever a specific call-type occurs to execute real-time QA and QI.

Telecommunicators catch errors before they’re errors

Don’t miss a single digit on a license plate or address by using transcripts and insights as live backup to reaffirm what you’re hearing.

Reduced liability and risk

As supervisors monitor more critical calls in real-time, train telecommunicators on errors earlier, and telecommunicators catch their errors before they happen, liability and risk decrease.

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Get the right information to the dispatcher, every time

Audio transcription, insights, and call summaries ensure that the dispatcher has the complete picture on every call.

Get the right information to the dispatcher faster

Insights and call summaries highlight the most important pieces of information to give the dispatcher a head start on preparing field responders.

Reduced callbacks, increased clarity, friction eliminated

With transcripts, insights, and call summaries at their fingertips, users see reduced callbacks between dispatchers, call takers, and callers.

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Audio translation for 33 languages

AI automatically detects and translates non-English language audio

Two-way text translation for 140+ languages

When the caller can’t speak or the call language isn’t supported, you can text in a larger library of languages

Text-to-voice translation for Spanish

Don’t wait for a third party translation service, communicate with the caller instantly

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Solving 911's critical challenges

Prepared has provided us with an easy-to-use, vital addition to our call taking capabilities.

Jeff Carney

Executive Director, Hamilton County, TN

"[Prepared] Assist definitely reduces liability and risk. It's another tool to make sure the information we're putting in is accurate and timely.

Anthony Mignogna

Chief of Communications, Delaware County, PA

I use audio transcription on all of my calls. I don’t have to second guess, I can look within a second and see the screen and acknowledge what [the caller] is saying with what I’m hearing.”

Raquel Lewandoski

Call Taker, Delaware County, PA

Our supervisors absolutely love this product. We have a lot of new trainees and we've been able to make a lot of positive changes to our training program.

Kari Morrissey

Director, Anoka County, MN

Reduce mistakes, increase accuracy, gain speed

Eliminate friction between call-takers and dispatchers

Fast, reliable translation for non-English calls and texts

Solving 911's critical challenges

Bring assistive AI to your PSAP today