Assistive AI for High-Impact, Low-Frequency Events

Also known as “high-risk” or “low-probability,” a High-Impact, Low-Frequency (HILF) event is something that occurs very rarely, and often unpredictably, but can incur a significant amount of damage, disruption, or risk when it does.

From the perspective of 911 and ECCs, HILF events pose a specific threat to cause chaos:

• A high volume of calls
• The calls come in a condensed window of time
• The calls are all reporting the same event

With telecommunicators bogged down by repeat information about the same thing, and many callers not in danger themselves, simply reporting the event, those actually in danger because of the event or elsewhere in the community are under greater threat. How can assistive AI help during these events?

Download this free case study, featuring two real-life HILF events involving assistive AI, to find out!