The Baltimore City emergency call center supports a daytime population of over 1 million people over 81 square miles. The department answers 1.4 million 9-1-1 calls annually - approximately 4,000 calls per day.
From assistive call-taking, to automated Quality Assurance, to streamlined translation processes, discover how Baltimore 911 has improved their call processing efficiency with Prepared's end-to-end solution.
Download this free case study to discover:
...and more!
Assisting Every Call For Service